Bad Corporate Citizens

Bad Corporate Citizens

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This section will get larger as I put the emails and responses here.

Basically Russound tried to discredit me while refusing to inspect my unit in order to keep shipping the defective CAV6.6. Instead of treating me like a customer that was harmed, they used threats and attorneys to prevent me from exposing the problems with this CAV unit.

To this day they have not recognize that I had a fire in my CAV6.6, offered to pay for the clean up of my house or replace my fire extinguisher.

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This section will get larger as I put the emails and responses here.

Basically Russound tried to discredit me while refusing to inspect my unit in order to keep shipping the defective CAV6.6. Instead of treating me like a customer that was harmed, they used threats and attorneys to prevent me from exposing the problems with this CAV unit.

To this day they have not recognize that I had a fire in my CAV6.6, offered to pay for the clean up of my house or replace my fire extinguisher.

Please be aware that ItsOnFire.Org and it's author has no affiliation with any of the companies or people listed, including Russound, TUV Rheinland, Underwriters Laboratory or Joe Brouillet. The information here either authenticates itself or is the sole opinion of its author. Please use your own judgment when evaluating this web site and Russound CAV products Tested by TUV Rheinland.
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